Shipping & Returns

Orders over £100.00 are shipped free within the United Kingdom normal postcodes. Channel islands, isle of man, excluded. orders over 2kg will usually shipped via UPS standard to business addresses, or DHL home to UK home addresses,  where 95% of deliveries are next day.

International orders!  We will quote carriage for all orders outside of the UK at our costs. we will e mail you with the revised shipping cost.

Outside the EU export orders may be made with UK VAT deducted. 

Delivery Schedule.
We will attempt to ship your order within 4 days and will normally send your order to you in 2 business days. If you require your order urgently, please call to confirm, we will do our best to supply as quickly as possible.

Goods that are unsuitable or any reason must be returned in unused condition and with their packaging and all parts and manuals within 30 days of the supply date to qualify for a refund or replacement. Axis paragliding reserve the right to issue credit note or voucher for goods that are returned between 30 and 90 days after the date of supply and are not replaced. We regret we are unable to accept returns of goods after 90 days.

All goods ordered as a special, i.e a particular colour and size of paraglider (non stock item) will be charged a 50% deposit on order with the balance payable before shipping, and are non returnable

All goods remain the property of Axis Paragliding until paid for in full.
Axis Paragliding reserve the right to make a re-stocking charge of 10% for any returned items unless they are faulty. Non-stock or custom items that are ordered specifically for a customer (for example a paraglider or harness in a certain colour or size) cannot be returned. Free shipping offered by us will be charged for on any goods returned and the refund will be the amount less carriage.
Demonstrator wings to test fly are supplied on a sale or return basis. On return of the goods in good condition the invoice shall be cancelled. If goods are returned with any damage or staining, other than that caused by normal wear and tear, or fair use in suitable conditions, then the cost of repair or the reduction on value shall be invoiced to the customer. Demonstrator wings may not be taken out of the UK.

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